For any questions or clarifications relating to the product, feel free to contact our Customer Support on +91 7827-133-144.
Understanding your Product:
Accessories shown in the photograph are meant for representation purposes only, and are not part of the actual product.
All of our products are handcrafted by skilled artisans with meticulous care. Given its handmade and hand-finished nature, variations in the wood, glass, teracotta, eco-mix or metal work are to be expected and celebrated. Each item is unique and no two are exactly alike
Placing an Order:
Please check the dimensions of your entrance/door to your premise before buying, so that there is no problem in getting the product inside at the time of delivery. In such a situation, we will not be able to accept return or cancellation requests. Certain items require no assembly and can be used as-is. For this, please check the item details. Wherever we assist with assembly, the carpenter visits will be scheduled.
On Delivery:
On Delivery: Our support and delivery team will be in coordination with you for a hassle-free installation process.
Free delivery is only applicable for the very first attempt on a visit to your ship-to address. In case of a missed delivery, (from a customer)/ an extra visiting charge would be applicable for later installation. Our delivery partner shall only deliver the product to the ground floor in the absence of a service lift in your apartment. (if applicable)
Extra charges applicable for weekend or specific time deliveries.
Damages:
Fabuliv delivery arrangements to your home have been designed to ensure a zero-damage and hassle-free experience. Please contact us immediately if: You received a damaged or defective product, bring it in the notice of delivery personnel immediately at the time of delivery and report a complaint at customer care at support@fabuliv.com. Damage & defect will be assessed in 72 hours’, and a solution will be provided. If in the opinion of Fabuliv, the product is broken, it may be returned/replaced, or any other corrective measure may be taken, as deemed appropriate by Fabuliv, to address the issue.
Any missing parts required in the assembly of the product should be immediately notified to the Customer Support team, so that they can be arranged to be delivered to you as soon as possible.
Custom made Orders
These special-order items are made to your individual specifications; therefore, we cannot accept returns or exchanges. We require a 50% deposit for all Additional Color, Additional Frame and Custom order merchandise. Once you place your order for Additional Color, Additional Frame or Custom merchandise, you have 72 hours to change or cancel. After 72 hours, your 50% deposit is nonrefundable. The 72-hour time frame begins as soon as you place your order and confirm your fabric selection in a store or online. For Personalization orders, the full amount is required at time of purchase; personalized items cannot be returned, exchanged or canceled at any time and are nonrefundable.
Seller:
All the products listed on the Fabuliv website are manufactured and packed by
Ishita Craft Essentials Pvt Limited
Khasra No 978, meerut road, Hapur-245101
All products are Made In India
Made in India
"Our products are handcrafted by artisans with utmost care and love. Due to handcrafting and hand finishing, slight variations in finish is expected and celebrated."
Ships in 12-15 days